McIntosh Customer Reviews

I was delighted to find this yarn! I purchased a skein while on vacation and should have purchased two for my project! So thank you for the quick delivery!!

Got it on time and worth it Thanks

Excellence : I was amazed at how quickly the parcel arrived ( hoping you honeymoon was amazing )
From the email advising it was on it’s way, I received it this morning, safe and sound and well packed thank you so much for the excellent service
😊Millie

I like supporting a small company, but that does not mean you have inferior service. I was impressed with the prompt response and updates on my order. When it arrived it also came with a thank you, which is always nice to receive.
I would highly recommend buying from this wonderful company.

Very fast and efficient service as always. Good communication

My needles arrived on time and were very well packaged. Thank you for your support and attention.

Beautiful yarns packaged with care in recyclable packaging. An issue with Royal Mail was handled with sympathy and kindness. James took time away from his holiday to respond to my messages. It took a week but the yarn did arrive in time.

Easy to order, careful packaging

Brilliant service personnel to you love the hand written note with each order its nice to feel special in your community of knitters thank you James for your wonderful caring shop

A fast reliable friendly service, I cant recommend them enough

A fantastic little company! Excellent value and customer service. Highly recommend them.

Items ordered arrived and were exactly as described. I knew when they would arrive as I was advised - HONESTLY - when they were likely to turn up. Packaging was fine - and recyclable, and I received a lovely hand written thank you, which was a beautiful touch. Would recommend.

Prompt delivery with a personal touch

James was very helpful about my order. I would definitely shop with Mcintosh again.

I received the product - Addi Knit Pro, Addi Novel Long and Addi Snake and I absolutely love them. I have to apologize to James for not being patient enough when I did not receive them as I expected. And James still found the time to answer my request. Thank you again for outstanding service.

Really great shop! Reliable and great communication. Recommend!

Customer service and advice prompt, easy to navigate website and easy to pay - goods despatched immediately and arrive well packaged

The Seeknit interchangeable knitting needles are simply fenomenal. I've tried my friend's ones and decided to buy as I was amazed how comfortable and well made they are. The seller is also fenomenal, posted my dream needles so quick with excellent packaging. I highly recommend needles and the seller.

Great service. Easy to order. Quick delivery. Lovely design. And all neatly stored in one place.

Very friendly, very helpful. They had exactly what I needed. Item packaged very well and Royal Mail got it to me very fast. A+++++.

Very quick and pleasant service. I couldn’t ask for better.